SHIPPING & DELIVERY POLICY
Coverage
We deliver to West Malaysia only, East Malaysia to be arranged separately with T&C.
Charges
- The shipping price is calculated automatically by the eCommerce system.
- We charge RM10 (1 bottle) or RM15 (2 bottles onwards) for the delivery of goods.
- We provide FREE shipping for purchase/ order over RM400.
- We charge RM10 (1 bottle) or RM15 (2 bottles onwards) for the delivery of goods.
- We provide FREE shipping for purchase/ order over RM400.
Delivery Method & Time
- Our delivery partners are DHL / FMX / J&T which we had been working closely with them.
- Upon your order been shipped out from our office, an email/ WhatsApp message will be sent to you with tracking number.
- The standard delivery will be 3 – 5 working days. Please call or message us if you do not receive your order within the period.
- Upon your order been shipped out from our office, an email/ WhatsApp message will be sent to you with tracking number.
- The standard delivery will be 3 – 5 working days. Please call or message us if you do not receive your order within the period.
Self-Pick Up
- We provide self-pick-up services during business hour, it’s free of charge by selecting self-pick-up during your check-out.
- Pick up time: 11:00 am – 7:00 pm (Mon – Fri) and 11:00 am – 2:00 pm (Sat), we are closed on Sunday.
Pick up location:
Casper Castle Distillery Sdn Bhd (1398879-D)
Unit A-3-5,
8 Avenue Business Centre,
Jalan Sungai Jernih 8/1,
46050, Petaling Jaya, Selangor.
Call Us or WhatsApp @ +6011-2811 2288
- Pick up time: 11:00 am – 7:00 pm (Mon – Fri) and 11:00 am – 2:00 pm (Sat), we are closed on Sunday.
Pick up location:
Casper Castle Distillery Sdn Bhd (1398879-D)
Unit A-3-5,
8 Avenue Business Centre,
Jalan Sungai Jernih 8/1,
46050, Petaling Jaya, Selangor.
Call Us or WhatsApp @ +6011-2811 2288